Community Connectors
If you live in Powys and are aged 18 or over, or caring for someone who is, we can help you find the local support and activities that make daily life a little easier - and more fulfilling. Whether you're looking to stay active, feel more connected, or just need a little help navigating what’s out there, we're here to support you.
And if life takes an unexpected turn, we're also here. If you or someone you care for is coming home from hospital, we work closely with services like the Red Cross to make sure the right support is in place—helping you to recover safely and comfortably at home.
We also have a dedicated Cancer Community Connector who works with your local Community Connector to offer information, support, and a link to services that understand what you’re going through.
How to access support
You can refer yourself or someone else to our Community Wellbeing team. They’ll review the information you share and connect you with the most suitable service. (Our social prescribing service is currently running as a pilot until the end of March 2026)
- Call us: 01597 828 649
- Email us: community.connectors@pavo.org.uk
- Online: Complete our Referral Form
More about the Service
The Community Connector Service:
- Handles referrals and requests from individuals or organisations looking to connect people with local community and voluntary services. This could include help with befriending, shopping, advocacy, home adaptations, community transport, or support with specific health needs such as dementia
- Works directly with individuals to understand their needs and help them access the community services or activities that feel right for them - aiming to provide the right support from the first point of contact using a "right first time" approach
- Collaborates with local GP surgeries as part of Powys Teaching Health Board’s Virtual Wards model - helping frail or elderly patients across Powys access Third Sector support
- Supports multi-disciplinary teams in community hospitals by advising on local services that can help people return home safely
- Coordinates 13 Locality Networks across Powys, building strong partnerships with community groups, Third Sector organisations, and statutory services. These networks help map out local strengths, resources, and connections - while also identifying gaps and opportunities Find out more
- Helps identify areas of unmet need and uses that evidence to inform planning across both the public and voluntary sectors- ensuring services evolve to meet the needs of local people
