Fully Funded Energy Advocacy Program in Powys
A fully funded Energy Advocacy Program is available in Powys until March 2026, designed to help residents save energy and reduce energy costs. The program provides support for managing energy-related challenges and empowers individuals to take control of their domestic energy needs.
Opportunity for Frontline Teams:
The program team is available to speak with frontline staff about how this initiative can benefit clients by:
- Helping them save energy in their homes.
- Assisting with managing debt and large energy bills.
- Advocating on their behalf with energy suppliers.
- Empowering them to manage their own domestic energy situation in the future.
Key Topics Covered During Sessions:
- Understanding Fuel Poverty: What it is and why it happens.
- Health Implications: The impact of fuel poverty and cold homes on health and well-being.
- Identifying Fuel Poverty: How to recognize the signs.
- Support Available: How the Powys Advocacy program can provide assistance.
Introducing the Reach Out Project
The Reach Out Project is specifically designed to assist individuals in Powys facing barriers with their energy needs or those unable to resolve energy issues on their own. The goal is to provide clients with an energy advocate to help navigate these challenges.
Who Might Need Support?
The program can benefit clients such as:
- Individuals with energy debt they cannot manage or resolve independently.
- Clients who cannot afford to properly heat their homes and live in consistently cold environments.
- Those needing guidance on switching or comparing tariffs.
- Anyone with unexpectedly high energy bills they do not understand.
- Clients struggling to communicate effectively with their energy supplier.
- Individuals setting up an energy supply for the first time.
- Those facing general energy-related issues they cannot resolve on their own.
Information to Collect for Referrals:
To make the first call as productive as possible, it is helpful to gather comprehensive information about the client’s energy issue. Understanding the impact on their daily life also helps prioritize urgent cases.
What to Communicate to Clients:
Clients should be informed that they will hear back from the energy advocacy team within 48 hours of referral. For urgent cases, contact Oliver at oliverw@severnwye.org.uk.
How to Make a Referral:
Referring clients to the service is straightforward. Simply complete the online referral form. For any questions, reach out via email at advocate@severnwye.org.uk.